Frequently Asked Questions About Backing Tracks.
Q. When I checkout how will I receive my downloads?
A. Right after you checkout a link to your downloads appears instantly. You download from those links.
Plus, you will get an email confirmation with your download links in it.
Q. How do I download your MP3's into my iPhone or iPad.
A. There are articles on the Net to tell you how to do this. Your best option is to download to a computer and
then transfer to your mobile device.
Q. My computer crashed and I lost the backing tracks I purchased from you. Can I get them back?
A. Yes! Just email through the form below. Tell me the dates of your purchases and the email address you
used on either your PayPal account or credit card. I'll re-activate your links for you to download again.
(I suggest you back up your backing tracks on an external drive or disc once you have them again.)
Q. I downloaded my tracks but can't find them on my computer. Where did they go?
A. If you are a Windows user they will usually end up in "My Downloads". I suggest you set your browser to
always download to your desktop where it's easier to find your tracks. If you are using iTunes you will need
to do a Google search to learn how to get your MP3's onto your computer.
Q. I paid for my tracks but never received download links. How can I get my tracks?
A. You should also get an email with links to your tracks. Be sure and check your spam folder if you do not
see the email in your inbox. If you still do not see your email simply contact me through the contact form on
my site. Click here. I'll personally make sure you get everything you purchased.
Q. What's the difference between a Midi backing track and an MP3 backing track?
A. A midi file is made up of information known as General Midi. It is not audio information. I first create
tracks as midi files then convert them to audio files with better sounds than General midi files. Then I add
live instruments and vocals, edit, mix and master to Redbook standard, high resolution MP3 backing tracks.
Q. Why do custom backing tracks cost more than the price of an individual track that I might buy on
A. A custom backing track is made from scratch when you order it. It is a track that has never been created
before and therefore takes many hours to transcribe, record, mix and master. Custom tracks are very helpful
when you just can't find a certain backing track for a particular song you'd really like to play along
Q. Are custom tracks the same as Karaoke tracks?
A. Almost. The only exception is there are no scrolling lyrics to read as a backing track plays. Karaoke
tracks also have a tendency to fade out, which is kind of cheesy when you are performing live. My tracks all
have real endings. They never have fade outs.
Q. How long does it take to get a custom track finished?
A. It all depends on how full my production schedule is when you submit your request. You could have your
new custom track as soon as 24hrs. or up to a couple of weeks or more. I generally try to keep at least one
day a week open for rush orders so feel free to at least ask if you can get it soon, ok?
Q. Why do your tracks sound so much better than the others?
A. I create them as if I were going to use them myself, therefore I have the best audio software and
hardware available to allow me to create state of the art audio. Plus, I absolutely love creating tracks that
people can use in professional settings. I take great pride in my work and strive to always offer the best.
|Smooth Jazz Backing Tracks.Com
Jazz backing tracks, jazz sheet music, custom backing tracks and more.
Real jazz hits. Real endings. Performance quality audio.
Keeping your gigs fresh since 2006!